Apple’s iOS14 Update and Its Impact on Facebook Advertising

Apple released a new iOS update in the Fall of 2020, which included brand-new privacy prompts for users. Starting in the Spring of 2021, these prompts allowed users to opt out of an app’s ad tracking more easily than before. Apple’s offer of increased privacy sparked many previously tracked users to deny apps access to their data. Almost one year later, Apple has seen an estimated opt-out rate of more than 95%, leaving advertisers scrambling to address the impacts.

iOS Impact on Conversions

The biggest issue with the iOS14 changes comes from the loss of conversions tracked in the user interface. Conversions occur when a user takes a desired action, whether that’s clicking a certain link or submitting a form on your website or landing page. Since in most cases Facebook can no longer follow the user to the landing page to track their activity, any conversion taken on the page by that user is lost. In most cases, user activity is tracked by a pixel, which is a snippet of code placed on an advertiser’s website or app. However, with Facebook’s new update, the pixel will only record a fraction of the conversions (from users who have not opted out/Android users), which hurts results AND optimization.

An API, or Application Programming Interface, is a software intermediary that allows two applications to talk to each other, and is a tool often used for data collection. Facebook has developed a Conversions API to help bridge the gap in reporting, It is also promoting new “Aggregated Event Measurement” as a way to estimate how many total conversions occur (including user conversions unseen by Facebook’s traditional pixel tracking). However, it’s still a fairly recent development and there is not much transparency in the reporting/attribution process.

iOS and Optimization

The other major issue involves Facebook’s ability to optimize campaigns based on conversion events. Optimization is how Facebook continually improves ad delivery and results, by constantly learning about the people who are most likely to convert and using that data to move forward. Campaigns that are not properly optimized are less efficient and spend budget less effectively. When running a conversions campaign, Facebook’s algorithm is based on finding users similar to those who previously took a conversion action. Since only a fraction of the conversions are recorded post-update, Facebook has fewer conversion events to optimize from. This can prolong its Learning Mode, which in turn delays optimization and means your budget will not be spent effectively.

One simple way to avoid tangling with the new tracking issues is to create campaigns with optimization goals that occur within Facebook. For example, if you’re focusing on Lead Generation, move away from lead forms on your website and instead implement Facebook lead forms. Optimize for Link Clicks or Facebook Page Likes to track engagement. Since these actions occur within the platform, Facebook can accurately report back and optimize based on their own user information.

Additional iOS14 Impacts

Additional impacts can be seen in audience sizes, reporting capabilities, targeting options and pixel/event setup. The iOS14 privacy changes have complicated Facebook advertising across all industries, and advertisers are decreasing the budgets allocated to Facebook in favor of platforms that were less affected by this change (including Google Ads, targeted display ads, etc.). As Facebook works to find a solution to their new tracking problems and regain the confidence of their advertisers, you may need to rethink your goals and media mixes to reflect current limitations.

 

At CloudControlMedia, we work closely with Facebook representatives and our digital peers to stay on top of all the latest changes and their impacts our clients. For further insight on how your campaigns can be improved, contact us today.

Mckensie Stoltzfus

How to Build Paid Media Campaigns to Find Qualified Applicants for Your School

By Sam Silverman, Senior Account Manager

Marketing for your school is a lot like recruiting for a job. You’re not just trying to get potential candidates through the door. You want a real-life employee that fits with your company mission and culture. Likewise, in higher education marketing, you don’t just want to drive “leads” and “application submits.” You are looking for qualified applicants who will be accepted to your programs and reflect the successful student body that makes up your college brand.

But how can you find and effectively spend marketing budget on just these types of prospective students and not waste spend on leads that won’t convert?

Start with Paid Media Campaign Parameters

The first thing to do is to create a set of parameters based on your minimum criteria for acceptance to your programs. This makes sure everyone is on the same page as to what defines a “quality candidate.”

Let us say you are looking to enroll candidates to an online MBA program. You will need to choose parameters based on your institution and its unique MBA program, but you’ll also want to consider a few general criteria, such as:

  • Age
  • Years of Work Experience
  • Required Degree (Minimum Bachelor’s Degree)
  • Excluded Degrees (Overqualified Ph.D.)
  • Grade Point Average
  • Previous School Quality
  • Essay Quality
  • Letter of Recommendation

These are all potential criteria from which to find your quality applicants. However, you’ll also want to consider where you need to be restrictive and where you can be a little bit more flexible. How much control you have over this will depend on which marketing channels you utilize.

Where to Be Restrictive with Paid Media Campaigns

Any minimum requirement is a place to be restrictive. From the parameters list above, that would include conditions like:

  • Age
  • Years of Work Experience
  • Required degree (e.g. bachelor’s degree before graduate degree).
  • Overqualified people (CEOs, applicants who already have the degree, etc.)

But how can you include these restrictions in your campaign targeting? It depends on the channel. Let’s look at how this plays out in Google Ads, Facebook, and LinkedIn.

What Paid Media Channels to Utilize with Your Campaigns

Google Ads: You can set parameters for Google Ads based on age…. theoretically. However, a common misconception is that there is full demographic data available for everyone on Google just like LinkedIn and Facebook. This is not necessarily the case. You can say that you don’t want to send ads to 15-24-year-olds, but Google does not know everyone’s age accurately. If you put in this constraint, you may cut off a significant portion of your potential audience. So, while we know you do not want to target a 15-year-old kid, if your option is to have some unqualified candidates in the mix so you don’t miss out on potentially qualified candidates, it is best to choose the former.

Parameters like Years of Work Experience, Required Degree, and Overqualifications—these are all not typically requirements you want to put in Google Ads. These are much better explained through ad copy, landing pages, or even during the application process.

LinkedIn & Facebook: Facebook and LinkedIn are social media advertising channels that are built upon demographic data. Contrary to Google’s keyword and search strategy, these channels use campaign structure that is built around targeting for demographically relevant users.

So, can you use the required degree parameters for LinkedIn and Facebook, right?

Yes and no. Again, the answer is technically yes, but with several caveats.

Facebook users are not always known to give full, up-to-date, accurate personal information on the site. For example, if users do not include their high school, then the Facebook algorithm assumes they don’t have a high school diploma. Depending on users’ publicly available information and privacy settings, accuracy can vary wildly.

On the other hand, LinkedIn users are much more heavily incentivized to have accurate, relevant personal and career information since the site functions as a place to build a professional network. Degrees on LinkedIn are usually relatively accurate. You may choose degree here as to restrict and qualify your audience. That said, sometimes a better way to target than by degree is with “years of work experience.” This allows you to make sure the person has been working for 2-12 years before applying to your graduate school.

So, even if these are great potential ways to qualify students, it’s still channel-dependent on how they can be effectively implemented.

Where Not to Be Restrictive with Paid Media Campaigns

If minimum restrictions are tricky on Paid Media channels, that means that other parameters are even more difficult to incorporate.

  • Application Quality
  • Grade Point Average
  • Letter of Recommendation Quality
  • …anything you have wiggle room on

These are not targeting parameters you can choose on any major marketing channel, but they are certainly considerations for your internal team and should be communicated throughout other parts of the funnel.

You can use landing page to stress the requirements of your program and preferred qualities of applicants. This helps students self-select before filling in the request for information form on the page. Based on their actions—or inaction—your marketing channels will machine learn to find more users like those who convert. So, in a way, even putting these requirements on the landing page is improving your paid marketing channels efforts and efficiencies.

Importance of Paid Media Strategy

At the end of the day, it’s not possible to only market to perfectly qualified candidates with your Paid Media team. However, you should always be striving toward bringing in as many “qualified leads” as possible.

The best thing to do is make both your school and your agency as aware as possible about the program requirements and attributes of your ideal candidate. From there, appropriate learnings and parameters can be put into individual marketing channels that will work together with the down funnel processes of Admissions, culminating in the best crop of students your program can have.

 

If you’d like to learn more about the paid media strategies that help schools find students who start at click and stay to graduation, contact the search marketing experts at Cloud Control Media today.

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