Why Value Based Bidding is “Smart Bidding”

Especially for direct-to-consumer businesses, internet advertising is critical to any marketing plan. You can’t sell to your customers if you’re not where they look, search, live, breathe: online. But how do you squeeze every ounce of value out of every keyword and campaign? Value-based bidding is a good place to start. Built on machine learning, its smart bidding tactics allow you to assign value to each conversion in your sales funnel and optimize spend and actions to produce the best return on ad spend (ROAS). It’s smart bidding that produces plenty of value.

What is Value-Based Bidding?

Value-based bidding is a paid digital media strategy that connects individual bids in your campaigns to your business goals. It allows you to bid higher on the conversions that will be most valuable to your business, while conserving spend on keywords that produce poorer down-funnel results. Traditional strategies considered only the cost of a click. Lower CPCs were good; high CPCs were bad. It was a simple means to an end that may not have always produced the best results for your business.

What Are the Benefits of Value-Based Bidding?

Unlike cost-per-click, cost-per-lead, or even cost-per-acquisition bidding strategies, value-based bidding considers the bigger picture. You can home in on the products that yield you the highest profit margin and also the consumers who are likely to be return buyers.

For example, an auto dealer knows the profit margin on luxury cars beats the economy car. That’s why you’d bid higher on luxury car keywords. But you can also segment your audience and bid higher on keywords related to a particular audience. And you can consider the profit you make on vehicle financing and add related keywords to the mix. So, you bid higher on cars that are more likely to be financed since those cars are more likely to lead to a sale and you benefit from both the sale and the finance package.

Value-based bidding gives you more control of your budget and increases efficiency because you only bid on conversions that relate to your organization’s profitability. It decreases waste and improves your ROAS. And because value-based bidding is built on machine learning, it learns with time, leading to better targeting and increased visibility in front of your most valuable customers.

How to Get the Most Out of Value-Based Bidding

While Google makes value-based bidding relatively easy to set up, you won’t get the most out of it if you don’t fully share your data. Like any technology built with artificial intelligence, the more data the system has, the better the results. To get started with value-based bidding:

  • Assign Accurate Values to Each Conversion
    • Assigning accurate conversion values is the critical first step in value-based bidding and it requires a full understanding of your customer’s journey. Google uses your data to train its AI systems to determine where your most valuable customers are. Pull historical data, industry benchmarks, and anecdotal feedback from real customers. Once values are assigned, be consistent so you can track the performance of your campaigns over time. You also want to consider the lifetime value of the consumer. From the auto dealership example, consider how often your customer will buy a new car and how many family members and friends they might bring into the fold.
  • Set a Realistic ROAS Goal
    • Look at historical data and current trends to determine the profit margin you want from your ROAS. Google uses the ROAS goal you set to optimize your bids, show ads to customers most likely to convert, and bid higher for those people. As with conversion information, the more accurate your ROAS goals, the better results Google can help you achieve. Organizations that switch from targeting cost-per-acquisition to ROAS can see a 14% increase in conversion value at a similar spend. Your budget also plays a key role here; lower budgets may produce a lower ROAS.
  • Review Values and Goals Regularly
    • To get the most out of any paid digital marketing, you need to track what’s happening and be willing to adjust as needed. As your business evolves or the economic winds fluctuate, you need to confirm that your values are still accurate and that you are getting the most out of your Google Ads campaigns.

Are you using value-based bidding yet? The CloudControlMedia Platform (CCMP) has been doing this for years. Its AI core helps us align your goals with actions we take on your behalf to produce better down-funnel results—and not just on Google. CCMP works across multiple channels and even ties directly to your CRM. Learn more today.

How to Leverage AI Tools for Better PPC Campaigns

Although AI is in the news every day now, artificial intelligence isn’t at all new. Alan Turing put computing and AI theory to practice in the 1940s when cracking the code of the German Enigma machines during WWII. Even in its more modern form, AI has been around for decades. Google has been developing AI for more 20 years and continues to employ it across products and platforms.

If you run ads on Google, you already use AI. But are you leveraging it to its full capabilities? Instead of relying solely on the AI-based algorithms of the search engine, embrace all the powers of AI to increase pay-per-click leads and improve down-funnel results.

Use AI to Build Your PPC Buyer Personas

Buyer personas are critical to effective marketing. How can you speak to prospective customers if you don’t truly know who they are? With AI, you can ingest thousands of relevant data points to create the most updated reality of your audience. Once you have pulled demographic, psychographic, anecdotal, and sales data, you can use a persona generator or even a free natural language processing tool like ChatGPT to actually build your customer profiles.

Conduct PPC Keyword Research with AI

AI algorithms can automate much of your keyword research, analyzing search queries, user behavior, and content trends to identify patterns and extract valuable search intent insights. AI-powered tools can crawl websites, discover keywords, and provide recommendations, eliminating manual tasks and accelerating the research process.

From that knowledge base, AI can then generate keywords that align with your users’ needs and your business goals. And because you can pull data in real time, from search and industry trends, you can populate your campaigns with the most up-to-date terminology for your offerings—what your customers actually call what you do—and push your competitors’ ads down in search.

Improve Ad Copy for PPC Campaigns

AI-powered platforms can test and optimize your ad copy and design based on performance data. By continuously analyzing and testing different ad variations, AI algorithms can be taught to dynamically adjust headlines, images, and calls to action to maximize engagement, conversion, and end results.

Discover What Your PPC Competitors Do

AI-powered tools can help you find competitors and analyze their websites, content, and keyword rankings. Check out what they’re doing and affirm you’re on the right track or unearth gaps that might be costing you leads. By examining the keywords your competitors target, you might find new insights on potentially valuable keywords. Or you can use AI for sentiment analysis to determine what searchers think of those competitors—and you.

Find Out What PPC Campaigns Yield Down-Funnel Results

AI algorithms can assess the performance and effectiveness of campaigns and keywords by analyzing metrics such as search volume, competition, click-through rates (CTRs), conversion rates, and sales. With machine learning feedback loops, they can also help you improve your campaigns as they learn what works well and what does not. With down-funnel information at hand, you can hone the way you target your audience and personalize messaging. And by customizing your messaging based on individual user sets and where they may be in their decision-making process, AI can help to increase engagement and conversion rates.

Predict Future PPC Results

Because AI algorithms can explore large amounts of historical data, it can identify patterns, trends, and correlations to uncover valuable insights that can be used for prediction. Machine learning models can be trained to make predictions and then adapt and improve over time as they receive more data and feedback. Using regression analysis, AI can analyze the relationship between various input variables and campaign performance metrics, determine which variables are likely to influence campaign success and select them as predictors. These predictors may include factors like audience demographics, ad spend, click-through rates (CTRs), conversion rates, average position, and keyword relevance. Use AI to predict how well your PPC campaigns will perform and plan accordingly.

Are you using AI in your PPC campaigns? Even if you didn’t realize it, you are. Google does it, but as its algorithms do more and more work for you, it’s more important than ever to have a competitive edge. What’s yours? The CloudControlMedia Platform is an AI-Driven tool that takes the guesswork out of multi-media source campaigns to produce, predict, and optimize results. Request your free demo today.

Google Broad Match Is Modified No More

Have you seen a dip in impressions in your search campaigns recently? Blame Google and its abandonment of broad match modifier.

The Paradigm Shift Away From Broad Match Modifier

Google’s recent changes will bring sweeping adjustments to many Google Ads accounts—changes that will require a full understanding of the new paradigm Google is using. You may have already experienced fewer impressions on keywords that have not been updated with these new rules in mind. Let’s dig into it.

After years of loosening the meanings of each match type, Google is finally retiring one of them. Broad match modifier is ending its run this year with Google currently saying the switch will occur in June. It is a change that makes sense considering the adjustments Google has made to match types in recent years.

Some Google Match Type Background

For years Google has been tweaking keyword match types in ways that keep paid media teams on their toes. From making exact match not so exact to their latest change: removing a match type all together. During that time, we have had access to four different keywords options:

  • Broad Match: A free for all that historically has been able to match with almost any remotely similar search
  • +Broad +Match +Modifier: Like broad match but the words with the “+” next to them need to be present in some form. “Running shoes” could trigger phrases like “shoes for running” or “best running shoes.”
  • “Phrase Match”: Matches searches with the phrase appearing in it. This usually takes into account order and words more than broad match modifier. “Running shoes” would not match “shoes for running” but would “best running shoes”
  • [Exact Match]: Loosened over the years but is still intended to find people searching exactly or as close as possible to the terms they type.

For a while now, phrase match was a stricter version of broad match modifier that resulted in adding more keyword variants.

Google Match Type Latest Update

With the new update, phrase match will retain its more focused search term matching rules but be able to match your phrase in more ways. This removes the instances where broad match modifier would jumble words around and potentially result in a less relevant search. If you say you want flights from Rochester to Boston, the new phrase match should not show you flights from Boston to Rochester while the current broad match modifier would without adding the search as a negative keyword. Because of this, the new phrase match will now trigger from most searches that broad match modifier used to but not all.

How Will Broad Match Elimination Affect Me?

“So, what about my current broad match modifier keywords?” I can hear you saying right now. Well they will continue to work but their function will change. Keywords using the broad match modifier will begin to work the same as the new phrase match. They will encompass a larger audience like they always have without being totally broad but will now respect the order you place the keywords in when relevant. The when relevant part being determined by Google. Starting in July you will no longer be able to make keywords using broad match modifier and will have to use phrase match when you want to balance between broad and exact match.

Conversations with Google indicate that it is best to start using all new phrase match keywords. Despite broad match modifier having its function changed to match the new phrase match, Google will favor keywords using phrase match modifier in auctions.

What Should I Do About My Keywords?

You can keep using your broad match modifier keywords if you want, but their function will change. These changes could result in changes to the performance of your keywords since they will not necessarily reach the same audiences.

The transition to the new phrase and broad match modifier began in February and is supposed to be completed by July. There is no specific notice as to when the rollout will affect your keywords. So, if your keywords have been acting funny, your transition may have begun. Now is the time to start thinking with the new phrase match. In some cases, this will make no difference to performance, but it is worth keeping an eye on.

One component that will not be changing, at least until Google decides otherwise, is how match types work on negative keywords. So those are safe. For now. Negative keywords are keywords you do not want to show for. You can exclude entire phrases or just certain words. For example, colleges may want to exclude the word free from showing alongside their degrees.

If you do not want to miss the small group of people that the new phrase match will miss when broad match modifier captured, Google recommends using broad match to catch a wide audience. The search giant is saying that broad match keywords will look for signals from your Ad account and landing pages to rein in broad match. Our own early testing on this has found broad match to be triggering with more relevant search terms, but still resulting in inefficiencies. It has worked best as a way to mine for further keywords to use with phrase or exact match.

 

Larry Harrington

Why Google Keywords Are So Expensive for Higher Education

If you use Google Ads to help searching students find your programs, you’ve probably discovered expensive Google keywords for higher education. And it seems those costs only move in one direction: up.

Unfortunately, if you want to find today’s students, you do need to be online. And while a great website and an active presence on social media are two ways to make an impact, paid search advertising allows you to get noticed by more students, more quickly. However, it comes at a cost.

How Much Do Higher Education Keywords Cost?

How much you will need to spend on keywords depends on your programs, majors, campaigns, geographic reach and more. If you’re advertising for an MBA program, expect to pay a lot. The term “MBA programs” can cost more than $45 per click; “business school,” more than $50 per click. But if you’re advertising for an advanced degree with a more liberal arts bent, the cost goes down. “Online MFA” might be less than $20 per click, and “PhD in English” can come in at a bargain rate of less than $5 per click. And all these mights, more thans and less thans are because the cost of the terms fluctuates. What’s true in June might not matter in September. What your school pays for higher ed keywords may not be as much as another university—or it could be more.

What Makes Higher Education Keywords So Expensive?

To some extent, the cost of keywords is dependent on the basic economics of supply and demand. The more widely in-demand the words are, the costlier they’ll be. It’s also a bit of you-get-what-you-pay-for. If you bid on words that no one ever types into a search bar, they’ll be pretty darn cheap. They’ll also be pretty ineffective.

There are, however, a range of other factors that can lower your cost-per-click. Chief among those are your school’s Google quality score. A good quality score is like a gold star from Google that gives you the perk of a higher ad rank at a lower cost-per-click. Among the factors that influence quality score are your ad performance, your bid history, and the length of time you’ve been using Google Ads.

The relevance of your landing page to your ad is also critical. Does the user find what s/he expects when they click on your ad? Your cost-per-click can also be influenced by your own bids. If you’re willing to pay more and you cap your bids on the higher side, you’ll likely be charged more.

How to Manage the Cost of Keywords

To save on those high-price keywords, build your quality score and bid conservatively to start. Make certain that you structure your accounts well, choose your keywords—and negative keywords—with care and pay attention. Cap your bids and consider turning off campaigns in down times, like holidays and weekends. Check your accounts daily and analyze the results. Then, test out new words, ads, copy, creative and landing pages. There are savings hiding all over Google, but you need to know where to look.

We do! If you want to know how to optimize spend in Google Ads, contact the experts at ClouldControlMedia today.

~Linda Emma

How Negative Keywords Can Get You Positive Results

All you need to do is combine the perfect keywords in your paid search campaigns with a great quality score and you’ll be rewarded with a number one rank and limitless clicks for your ads.

Right?

Ah, if only it were that simple.

If you want to beat your competitors and find the prospects that are most likely to turn into actual sales, you also need to include negative keywords in your Google Ads campaigns.

What Are Negative Keywords?

Negative Keywords help you filter out the searches you don’t need or want to pay for. Negative keywords help qualify your leads by eliminating searches that don’t make sense for you. They let Google and other search engines know that some queries aren’t relevant to your company or its products and services.

Examples of Negative Keywords

For example, while you may want to attract someone who types a query for product X, you definitely don’t want searchers looking for “free” product X. And if you’re advertising your products, and not your company, you’d probably want to include words like “career,” “employment,” “hiring.” You don’t want employees right now, you want sales.

Let’s say your company is actually a school. You teach truck drivers on big rigs. Ideally, a future student would use long tail keywords in their search like “truck driving schools in my state” and a match made in heaven—or Google—could begin. But if truck is your keyword and you neglect to add negative keywords like rental, custom, purchase, instead of finding students, you’ll find people looking to rent, customize and buy trucks. Same goes for the word “online” as you’re unlikely to teach a future big-rigger how to drive on a computer. Paying for the wrong keywords can be very expensive. After all, you’re paying for those precious clicks.

Save Money with Negative Keywords

Use negative keywords in your ad campaigns to qualify your leads and save you money. Filter out terms where you don’t want your ads to appear to ensure that the clicks you get—and pay for—are more likely to be those that really matter to you.

Negative keywords can also save you money by creating more relevant keyword groups that yield higher click-through-rates (CTR). That relevance is viewed favorably by Google and can increase your quality score. Your quality score is tabulated by search engine algorithms and considers multiple factors including CRT, ad text relevance, relevance of keywords to their ad group and the overall performance of your ad account. And the higher your quality score, the lower your overall costs.

If you’d like to learn more about running effective Google Ads campaigns that help turn prospects into sales, contact the experts at CloudControlMedia and we’ll show you how.

~Linda Emma

How the Google Quality Score is Like Your Credit Score and How to Improve It

Even at the most rudimentary level of personal finance 101, you understand that your credit score directly correlates with how much stuff costs you. In the head-to-head battle of a 400 against an 800 rating, the high number wins every time. And the prize is good ‘ol fashion money—in the form of purchase clout, credit opportunity, and lower interest rates. Your Google Quality Score can, likewise, harm or help your bottom-line finances. Here are a few ways your Quality Score can impact your Google Ads accounts and how comparing it to your credit score might help you make sense of it.

For the Google Ads Quality Score: It’s All About the Numbers

Of course it is. In your credit score, it’s from 300 to 800, representing bad, fair, good and excellent credit. For a Google Quality Score, it’s 1 to 10, and the numbers are aggregated from scores given for ad relevance, landing page experience, and anticipated clickthrough rate. In both cases, the closer you are to the top number, the better.

Your Google Ads History Matters

Just like your personal credit history needs to be built over time, your quality score can’t hit the highest mark overnight. Think back to your teenage self. It may have felt awesome to land that first department store credit card, so you may not have even noticed, but it was more a win for the store than for you. You likely got a tiny bit of credit at a stupid high interest rate. That’s because the store considered your lack of credit history as a risk. Same goes for Google. The search engine looks at your length of time on the platform. Longer is better. Well-performing campaigns that have stood the test of time count way more than high bids and low performance.

Great Google Ads Performance Can Trump Time

On the other hand, if you come into Google Ads and simply crush it, Google will notice. You’re bidding well, your ads make sense, and your click-through-rate is great. These metrics matter. It’s just like when you repeatedly pay your bills before the due date, keep how-much-you-owe far below how-much-you-own, and refuse to max out your credit limit.

Monitor Accounts and Fix Mistakes

A damaged credit score can be made well first and foremost by paying attention. Small errors, like your name being spelled incorrectly or credit listed as “closed by grantor” instead of “closed by lender” can hit your credit hard. That’s why it’s important to be vigilant. Same goes with Google Ads. Although the search engine gives you plenty of ways to set up accounts and put them on cruise control, that ship will crash into the rocks if you take your hand off the rudder. You need to be vigilant about your bids and the user experience. You should test and tweak, optimizing for results on a regular basis. You need to monitor how your ads and keywords perform—constantly—and adjust them when they head off course.

Beware of Cancelling Accounts

After missteps on the credit front, you may be hot for a reset, ready to cancel accounts and start from scratch. But canceling credit you don’t use can backfire. With Google Ads, it can also be a bad idea. Remember that notion of building a history? If you just cancel poor performing keywords and ad groups when things aren’t rosy, you won’t have an historical presence. That’s not to say there isn’t a time to cut ties with bad ideas; but instead of throwing them out in one fell swoop, take pause—both figuratively and literally—and try to optimize first. There will be plenty of time to dump those poor performing campaigns and keywords if need be.

But Does it Really Matter?

Ask the guy with a 775 credit score who puts down 5 percent for a half a million dollar home and snags a 3.5 percent interest rate if a good credit score matters. Over the course of his loan he’s going to save more than a hundred thousand dollars over someone forced to put down 20 percent at a 6 percent rate. For personal finances, a good credit score gives you access to more money, at lower interest rates. It can also mean a lower down payment on big purchases.

A good quality score in Google Ads can also save you money. Because it has a direct impact on cost-per-click, and because some keywords are outrageously expensive, you can burn through your budget in a matter of days with a significantly bad quality score. Unfortunately though, there is no magic formula that will tell you exactly how much a score of 8 will save you over a score of 2. Quality Score pundits note only that the higher the scores, the more savings there seems to be between incremental moves upward. That means moving from a 2 to a 3 may not give you a huge break on your first page bids, but moving from a 7 to 8, definitely could.

How to Improve your Google Ads Quality Score

According to Google, Quality Score is an aggregated estimate of the quality of your ads, keywords, and landing pages over time. The search engine maintains that every algorithmic update it makes is to benefit the user experience. That means your ads need to attract the users’ attention, induce them to click, and provide a good experience when they reach your landing page. And while that may seem a simplistic account of a complicated process, it speaks to common sense. Build out quality content with messaging that resonates. If it doesn’t, change it. Pay attention to users’ clicks. If they don’t, go back to those ads. What small changes could you make to get them to click? Sometimes it’s as simple as changing out the color on your call-to-action button. Or maybe the image in the ad doesn’t connect with your target demographic. Revise. As to your landing page, if users aren’t taking the next step you want, change the look and feel of the page. Think like the user. Be the user. Just like Google wants you to.

Easy peasy.

Or not so easy at all. That’s why you may need help from the experts at CloudControlMedia. Contact us today and we’ll explain how to improve your Quality Score and get results you can measure.

~Linda Emma

Important PPC Tactics that Will Boost Your School’s Enrollment

PPC for higher education has become a standard means to attract and enroll new students. But with the cost of keywords continually escalating, it’s important to get every penny’s worth out of your investment dollars. You need to develop effective PPC tactics and execute a sound strategy that you will continually optimize for improved results. Whether you use search, display or social media advertising—or some combination of all three—will depend on your audience and goals. Who’s your target audience and what do you want them to do?

Choose Search Marketing First

For many industries, search is a critical component for bottom of the funnel conversions. Users who actively search on the internet have higher intent than those who catch a glimpse of ads as they scroll through their favorite news feed or social media site. And because they know what they want, when a company shows up for the keywords they search, those users are more likely to convert.

Higher education is different.

Search is what you want to use to interact with users as they begin to research where they might attend school. But whether it’s for a four-year program straight out of high school, certificate or career training, or an MBA, it’s unlikely that they’ll search, click, apply and enroll. That’s why your keywords should also focus on top-of-the-funnel. Answer their questions. Become an expert advisor as they search.

How to Make the Most of Search Advertising for Higher Education

Most clients understand that if they want to show up at the top of a search engine results page, they’ll need to pay heftily for the privilege. What they often don’t fully comprehend is that deep pockets alone won’t always garner a first-place ranking. Your quality score will determine where your ad ranks and how much you pay for it.
But whether your ads result in conversions has a lot to do with how you structure your accounts, choose keywords and target your audience. Here are some basics to consider:

Use Google Parameters to Target Search Campaigns

Although you can get granular in your targeting, because much of what you’ll see in Google data is in that “unknown” category, focus first on your search terms. Then target by geographical location and device.

Structure Campaigns Around Programs, Not Degrees

To attract an audience that will convert, you need to be as specific as possible. Don’t choose broad degree terms like associate, bachelor’s, or even MBA. They’ll cost you clicks and money without providing you a positive return on your investment.

Pick the Right Higher Education Keywords

There are several tools that can help you choose, add and refine your keywords. But start with personas to get into the minds of the people most likely to convert. Build from a base of logical words and be sure to add negative keywords.

Be Discerning with Your Copy

Because search ads are text only, every word counts if you want someone to click. And if you want them to actually convert on your landing page your ad needs to fully align with the copy there. Not only is this critical from a user experience perspective; it can also impact your quality score.

Pay Attention to Time and Results

Because it’s easy to blow through spend, make sure to think strategically. If initial results indicate that no one clicks over the weekend, pause the campaigns then. Especially in higher education, seasonality can create a boon or a bust. Spend when it makes the most sense to spend.

How to Do Display Ads for Higher Education

Display ads will reach a much broader audience and have the potential to generate more traffic than search. And because they combine visuals and text, they can be powerful branding tools. On the other hand, there are millions of ads on the internet. How will you stand out from the crowd and avoid being blocked?

If you want to engage with an audience that is interested in what you offer, build ads that follow a few best practices:

  • Pull Messaging from Successful Text Ads
  • Create Customized Images that Engage
  • Use Clear, Concise Copy with Compelling Headlines
  • Match Your Ad Messaging to Your Landing Page
  • Make Sure Your Ads Are Responsive
  • Create Three to Four Per Ad Group

PPC Targeting for Higher Education

Digital data abound. Take advantage of them. Use student personas to target by location, age, gender, device, affinities, intent and lookalikes. You can also allow Google to target for you based on contextual references garnered from your keywords. However, there are more than two million sites on the Google Display Network. If you want better results at an affordable spend, opt for managed placements and choose specific sites, videos and apps where you think your users go.

How to Leverage Social Media for Higher Education Marketing

Your future students are on social media. You should be too. But before you blanket every social media site out there with a one-size-fits-all campaign strategy, stop. You already know that the platforms have their own unique feel. LinkedIn is not Instagram and can’t be treated as such.

That said, here are some general rules you can apply across media:

Know and Obey the Search Marketing Rules

Each platform has its own rules about what and how you can advertise. For example, LinkedIn has a long list of what you can’t advertise. Tobacco, nope. Politics, nope. And if you want to advertise your fortune-telling prowess, you’ll need to find another social media outlet.

Stay Up to Date with Search Trends

Social media sites are constantly changing their rules. In an effort to revert back to its origins, Facebook places less value on pages and more on organic person-to-person interactions. Many advertisers struggling to attract that organic traffic are now turning to paid media, thus increasing the competition. Unless you stay current, you won’t know what works and what doesn’t—and what you may need to spend.

Build Great Content

Even if you have no dreams of going viral, every piece of content that you put on social media should be relevant, informative, engaging. It needs to grab the user’s attention in a way that is authentic. It should have variety in its style and format. An engagement image, a video, a link to a blog post. Whatever you promote should be part of a larger strategy but with the understanding that the small details matter.

Integrate Search Marketing with Social Media

Social media sites serve as valuable amplification tools for your content, your brand, and everything your school stands for. It should be integrated into all your marketing efforts.

 

Does all this PPC stuff sound a bit complicated? It is. But when you live and breathe it like we do at CloudControlMedia, it’s as routine as our daily ZOOM calls. Let us help you use PPC and all our digital marketing tools to find and enroll your future students.

 

~Linda Emma

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