What If TikTok Goes Away?

The Rise of Short-Form Video

With the average attention span dropping from two and a half minutes to 45 seconds in the last decade, it’s no wonder short form videos have exploded in popularity. Led by the rise of Tiktok, Facebook reels, Instagram reels, and YouTube Shorts have followed suit. TikTok has more than 150 million active monthly users in the U.S. and YouTube shorts get more than 50 billion views a day. The rapid growth of these channels offers opportunity and promise for digital marketers. But they also require special attention and cannot. You can just roll out identical ads across the platforms. Each channel has its own specifications. Understanding how to work within each is critical to success.

TikTok Successes in Digital Marketing

Many companies have focused their short form video efforts on TikTok recently because of its sophistication and its advertising opportunities. Its audience is massive and properly designed creative yields solid results in TikTok. At CloudControlMedia, we have seen the cost per lead drop by up to 10x when using specially designed creative for TikTok and keeping creative fresh. TikTok creative can fatigue in as little as month, but when that happens there are some strategies you can use to give campaigns new life.

TikTok In Trouble?

But with all its success metrics, some wonder how long they can stay on the platform. The United States passed legislation forcing the Chinese-owned company to sell TikTok or face a total ban of the platform. Since President Biden passed the law, there remains uncertainty about the future of TikTok. And while the ban had some support at its outset, only 32 percent support it now. And half of Americans think it’s unlikely that TikTok will actually be banned in the U.S.

Should TikTok be banned all hope is not lost as the other platforms listed above use many of the same assets as TikTok. Companies currently investing in TikTok may be able to tweak those assets and bring them over to Reels or Shorts. But those channels use different targeting so there will be a learning curve to move from TikTok to other platforms.

user with apps

Choosing a TikTok Alternative for Digital Marketing

Whether TikTok does or doesn’t get banned it is always good to have options. The right audience may be on another platform. Tastes change and companies introduce new features all the time. It could be a new feature that attracts people to another platform or TikTok could run people off with new features like Digg did all those years ago.

On Reels we find that a strong lookalike audience is key as Meta can use those signals to find the most relevant people. If you start building an audience now with the Meta pixel you can capture visits coming from TikTok (or any source) and use that as a base.

For Shorts, ads can be integrated into Performance Max campaigns or Demand Gen campaigns where you can learn which targeting does and does not work. From there you can build dedicated campaigns. If you have YouTube ad campaigns running already then Shorts can also be launched alongside those.

The goal is to use the assets you currently have for TikTok and determine where you might transfer them to other platforms. Even if TikTok is not banned, it would still be a good idea to gain learnings about which platform your audience is using.

How Do Alternative Marketing Platforms Differ from TikTok?

Short form video is a full screen experience with less ad copy. The ad must tell the story, and you cannot rely on headlines and descriptions to fill in the blanks. One mistake we often see is when companies put video or image ads designed for placements on Facebook/Instagram as their reels ads. This results in ads that look out of place and do not match the expectations of the audience.

Vertical content that tells a story is key.

The message you send out in your ads needs to be relevant to your brand and your audience. And you need to make sure to conform to the platform’s requirements. If you try to use content that was designed for other platforms (e.g., horizontal videos or traditional TV ads), it may not fit the vertical aspect ratio used on most short-form video services, resulting in awkward cropping, poor visual quality, or black bars, which will diminish the ad’s appeal and send the wrong message to your audience.

Even if you are not using video assets in your ads for short form video you still need to take many things into account. Is the image sized to fit a phone screen? Does it contain text that tells a story? Does it have a call to action? And will it stand out as it slots in between an endless scroll of videos? A full screen image that uses all the real estate and gets the message across without relying on any other ad copy will have the best impact on the viewer.

It will also be good to test any creative that was not the best performer on TikTok. A new audience can have different tastes, and that creative may end up being more successful on Reels or Shorts. Creative that was not successful at all or that struggled for specific reasons may not work but that ad that just never caught on could find new life.

Short Form Video’s Future in Digital Marketing

Short form video content is here to stay and is projected to continue growing in popularity across all the platforms that support it. Global spend on short form video advertising is expected to grow $11 billion a year through 2028. While TikTok is the hot platform right now, it is important to have a plan to make sure that you have a presence where your audience is. A complete short form video plan can help you find new customers and help drive them down the funnel.

Advertising in short form video is not new, but has long been seen as just a placement on Facebook and Instagram to be checked off. We here at CCM believe that it deserves just as much attention as any other part of a digital marketing strategy.

As platforms holders like Google place more and more emphasis on these kinds of content, the advertisers that were there first will have an edge in a growing space.

Let CCM Help

CloudControlMedia is working diligently to stay ahead of the ever-changing shifts in short form video advertising to ensure we continue to drive the most effective results for our clients. Are you getting all you can from your paid media campaigns? Contact CloudControlMedia today and we’ll let you know.

Larry Harrington, Director of Paid Media Strategy[/vc_column_text][/vc_column][/vc_row]

How to Use PPC Campaigns to Enroll More MBA Students

In the competitive space of MBA enrollments—particularly for online programs—you need to effectively leverage every weapon in your digital marketing arsenal to find and enroll new students. Pay-Per-Click (PPC) campaigns can help, but only if you comprehend the multidimensional layers of strategic PPC management. From immersing yourself in the higher education PPC ecosystem to mastering the art of ad crafting for maximum engagement, you need to explore the options that will provide the most promise to enhance your campaigns’ performance. What role does audience segmentation play in optimizing your ad spend? How can analytics drive smarter, data-informed decisions in real-time? Check out our comprehensive guidelines to a better PPC for MBAs.

Analyze Higher Education Keyword Competition

MBA keywords are competitive and expensive. To launch effective campaigns, you need to conduct a thorough keyword competition analysis. Pinpoint keywords that are valuable without being adversely competitive and prohibitively costly. That means you need to examine search trends, investigate competitor strategies, and consider the search intent of prospective students. For example, targeting specific phrases like “part-time MBA nearby” or “executive MBA courses” could yield more qualified and affordable leads than the broader “MBA programs.”

Review PPC Cost Dynamics

Cost dynamics play a significant role in shaping PPC strategies. The cost per click (CPC) for education-related keywords is on the rise, making optimized spending essential. Implementing strategies such as dayparting (scheduling ads to run during optimal times) and geo-targeting, while enhancing your Quality Score can help manage costs effectively. By diligently connecting ad relevancy to your landing pages, you can improve your Quality Score and lower bid costs.

Segment Student Audiences for Tailored PPC Campaigns

Audience segmentation helps you understand the diverse needs of prospective students so you can craft campaigns that cater specifically to those needs. For example, the student who continues straight from a bachelor’s degree to an MBA would be one segmented audience. Another might include professionals seeking executive MBA programs. Still another might target international students interested in specific accreditations. Effective segmentation leads to more personalized ad campaigns, which are more likely to capture the interest of the target audience and get the results you want.

PPC Advertising

Craft Strategic MBA Ads for Maximum Engagement

Your ads need to stand out from online clutter. Compelling ads are essential for successful higher ed PPC campaigns. You need visuals that conform to institutional brand guidelines but also push the envelope. And the copy needs to grab user attention with a clear and concise call-to-action (CTA). Your message should also effectively communicate what differentiates your MBA program from all others. Is it your institutional reputation, distinguished faculty, unique curriculum, or program flexibility. And what is the end goal of your prospective students? Consider their aspirations and challenges and how you can help them overcome obstacles to achieve their goals. 

Produce Stellar Landing Pages for PPC Campaigns

A well-designed landing page improves brand reputation, user experience, and conversion rates. It should succinctly provide all necessary information about your MBA program, differentiate your offerings, and include strong CTAs. Visual elements like campus images, student testimonials, and infographics about program outcomes can further enhance engagement.

PPC: A/B Testing

Refining PPC Campaigns with A/B Testing

A/B Testing is a data-driven technique to optimize your PPC campaigns. By testing different versions of ad copy, visuals, and landing pages, you can determine what resonates best with your audience. Some key elements to test include:

  • Headline variations
  • CTA wording and placement
  • Button colors, size, and shape
  • Images and video content
  • Landing page layouts

Set Goals and Leverage Analytics for PPC Campaigns

You can’t produce great results if you don’t set goals, measure conversions, and adjust campaigns based on analytics. By establishing specific conversion goals, such as form submissions, brochure downloads, and virtual or on-campus visits, you can better pinpoint which ads generate interest, applications, and enrollments. Your data facilitates a detailed analysis of campaign performance and offers insights into user behavior and preferences.

Conduct ROI Analysis for PPC Campaigns

ROI analysis connects your PPC campaigns directly to the tuition revenue they generate for the programs you promote. By calculating the cost-per-acquisition and comparing it to the lifetime value of a student, you can determine whether your PPC spend leads to tangible enrollment increases. A full analysis can prove the value of PPC for MBA enrollments and can justify an increased digital marketing budget, that in turn can produce more enrollments.

Optimize PPC Campaigns to Improve Enrollment Yield

Based on your data and analysis, make real-time optimizations to sustain the effectiveness of your PPC campaigns. Continuous campaign monitoring lets you adjust to performance fluctuations or test new opportunities. On any given day, you may reallocate budgets toward high-performing keywords, pause underperforming ads, swap out creative, or modify ad schedules based on user engagement patterns.

Explore Alternate Targeting with PPC Campaigns

Because many MBA programs have geographic limitations, such as in-person classes or residency requirements, geo and local targeting can help you better attract right-fit students to your programs. Even online programs tend to attract students within a certain geographical location. Tailor your messaging to very specific regions, using colloquial language and local references. The more personalized and relevant your messaging, the more likely it will resonate with your intended audience and get them to respond in the way you want.

Integrate PPC Campaigns with Other Digital Marketing Efforts

PPC campaigns perform particularly well when they are part of an omnichannel approach. Use PPC with other digital marketing strategies to ensure brand consistency, cohesive marketing, and maximum ROI. When you align PPC with SEO, for example, you can better optimize spend. Because MBA-related keywords can be so expensive, having your SEO team target longer-tailed keywords that answer user queries can augment your paid efforts. Also, insights gathered from PPC campaigns, such as just which keywords are the most expensive, can help you optimize spend across channels. It’s a win-win.

Navigating the complexities of PPC campaigns in the competitive field of MBA enrollment requires strategic, data-driven tactics that are innovative and client-centric. CloudControlMedia takes that exact approach. If you’re ready to enroll more students into your MBA programs, contact our paid media team today. We can start with a complimentary audit of your existing campaigns and then explain the potential we see in your future. Reach out today.

~Linda Emma, Storyteller-in-Chief

7 Important Paid Media KPIs to Measure in 2024

From its inception, digital marketing has enabled its users unprecedented insight into the campaigns they run, the results they achieve, and their impact on the bottom line. But the mountain of available data can be overwhelming to the uninitiated. And its rapid evolution often leaves novice digital marketers in a constant catch-up mode. Particularly since Google decided to sunset Universal Analytics in 2023 and roll out GA4, there has been simmering panic. Universal Analytics was friendly and familiar. Now, in one fell swoop, all its historical data was gone, and a new tool was put in its place. Users had no choice but to switch to GA4 last summer.

Whether you’re still reeling from the GA4 switchover or have never really had a handle on the data you measure, there are some key performance indicators you should keep track of in 2024 as you chart the success of your paid media campaigns. And while what you measure will depend upon your industry and the individual campaigns you run, here are the KPIs you’ll probably want to pay attention to this year.

1. Measure Impressions and Reach

Search and display campaigns can help get—and keep—your brand at the top of your prospect’s mind. They can increase awareness of your company and the products and services you offer. So, it’s important to measure how many times your ad is displayed and the number of people who likely saw it. Reach tells you how many times an individual user saw your ad and impressions tell you how many times your ad was seen, even if by the same person more than one. Both are important metrics to consider for paid media. You should also look at your cost-per-1000 impressions (CPM) to keep track of your budget and campaign ROI.

2. Click-Through Rate

Most of your campaigns are designed to have users take an action that gets them closer to a purchase. Impressions are good for branding, but clicks can be higher value actions. The user that clicks on an ad is engaged and interested in what you have to offer. When they click through to your landing page, you increase the likelihood that they will fill out a form or make a purchase. That’s why the click-through-rate (clicks your ad receives/number of impressions) is one determinant of a campaign’s success.

3. Cost-Per-Clicks

Another important KPI is your cost-per-click (CPC). CPC helps to understand how well your ads perform in auctions, where you place against your competitors, and how your budget is being consumed. Paying attention to CPCs can also help you fine tune campaigns to produce better results. But it’s important to note that cheap clicks that don’t convert further down funnel can quickly drain your digital marketing budget without producing results.

4. Measure Events

Specific to GA4, you can customize what you measure through “events.” You choose what is worthwhile in your customer’s journey. Whether a click or a page load, a download or a purchase, you determine what matters and track it through Google. You can see how far a user scrolls in a blog post or the engagement users have with your video. Because events can measure virtually any interaction and data point a user has with your site, page, or app, you garner a fuller picture of the actions that lead to sales. You can even assign a monetary value to specific events using parameters.

5. Conversions

All the events you chart in GA4 can lead to a conversion. You can customize conversions, but they are often a request for information where a user fills out a form. In doing so, to some degree they’re saying: sure, let’s keep in touch. That direct customer engagement is one of the true benefits of digital marketing. When the user gives you the nod, you have the privilege of providing them with customized messages and content that keeps them interested. They’ve converted from a stranger into a true prospect.

6. Cost Per Acquisition and LTV

If you’ve ever been tempted by an offer of cheap leads, buyer beware! What should matter to you far more than affordable leads that fill the top of your sales funnel are those that make it further along the customer journey all the way to a sale at a reasonable CPA. Those $50 leads that waste your team’s time and attention can be astronomically more expensive than they appear. Follow them down-funnel and determine which turn into clients, how long it took, and whether they come back time and again. For example, the savvy car dealership knows that a $500 lead may sound expensive at first blush, but if it converts to a buyer who comes back for a new car every few years and brings along family and friends, it represents a windfall in profits.

7. Digital Marketing ROI

Especially if you’re in charge of answering up the food chain on marketing results, the ROI you can prove may be critical to your budget, your department, and your standing within your organization. Calculate return on investment by dividing the profits you saw from a particular campaign against its costs. For example, if you invested $5000 in a campaign and your profit was $20,000, you divide the $20K by $5K to get a 4:1 ROI ration. For every dollar you spent, you got $4 in return!

At CloudControlMedia, we are frequently astonished by how few of these metrics new clients have been paying attention to. We get it. There are a lot of moving pieces in digital marketing and when you run multiple campaigns for several products, programs, or services, it’s a lot to keep track of. But we have a secret weapon! The CloudControlMedia Platform busts down digital marketing silos and lets campaigns, platforms, channels, and even keywords compete to see which produce the best results, by tying directly into a client’s customer relationship management system. We know when a click is a bargain price or a waste of money. We know when the dollar you spend produces one or ten! Find out more. Request a demo today.

Linda Emma is head of marketing at CloudControlMedia. With more than two decades experience in digital marketing, she helps clients tell their unique stories while driving performance metrics that translate to results.

Why Value Based Bidding is “Smart Bidding”

Especially for direct-to-consumer businesses, internet advertising is critical to any marketing plan. You can’t sell to your customers if you’re not where they look, search, live, breathe: online. But how do you squeeze every ounce of value out of every keyword and campaign? Value-based bidding is a good place to start. Built on machine learning, its smart bidding tactics allow you to assign value to each conversion in your sales funnel and optimize spend and actions to produce the best return on ad spend (ROAS). It’s smart bidding that produces plenty of value.

What is Value-Based Bidding?

Value-based bidding is a paid digital media strategy that connects individual bids in your campaigns to your business goals. It allows you to bid higher on the conversions that will be most valuable to your business, while conserving spend on keywords that produce poorer down-funnel results. Traditional strategies considered only the cost of a click. Lower CPCs were good; high CPCs were bad. It was a simple means to an end that may not have always produced the best results for your business.

What Are the Benefits of Value-Based Bidding?

Unlike cost-per-click, cost-per-lead, or even cost-per-acquisition bidding strategies, value-based bidding considers the bigger picture. You can home in on the products that yield you the highest profit margin and also the consumers who are likely to be return buyers.

For example, an auto dealer knows the profit margin on luxury cars beats the economy car. That’s why you’d bid higher on luxury car keywords. But you can also segment your audience and bid higher on keywords related to a particular audience. And you can consider the profit you make on vehicle financing and add related keywords to the mix. So, you bid higher on cars that are more likely to be financed since those cars are more likely to lead to a sale and you benefit from both the sale and the finance package.

Value-based bidding gives you more control of your budget and increases efficiency because you only bid on conversions that relate to your organization’s profitability. It decreases waste and improves your ROAS. And because value-based bidding is built on machine learning, it learns with time, leading to better targeting and increased visibility in front of your most valuable customers.

How to Get the Most Out of Value-Based Bidding

While Google makes value-based bidding relatively easy to set up, you won’t get the most out of it if you don’t fully share your data. Like any technology built with artificial intelligence, the more data the system has, the better the results. To get started with value-based bidding:

  • Assign Accurate Values to Each Conversion
    • Assigning accurate conversion values is the critical first step in value-based bidding and it requires a full understanding of your customer’s journey. Google uses your data to train its AI systems to determine where your most valuable customers are. Pull historical data, industry benchmarks, and anecdotal feedback from real customers. Once values are assigned, be consistent so you can track the performance of your campaigns over time. You also want to consider the lifetime value of the consumer. From the auto dealership example, consider how often your customer will buy a new car and how many family members and friends they might bring into the fold.
  • Set a Realistic ROAS Goal
    • Look at historical data and current trends to determine the profit margin you want from your ROAS. Google uses the ROAS goal you set to optimize your bids, show ads to customers most likely to convert, and bid higher for those people. As with conversion information, the more accurate your ROAS goals, the better results Google can help you achieve. Organizations that switch from targeting cost-per-acquisition to ROAS can see a 14% increase in conversion value at a similar spend. Your budget also plays a key role here; lower budgets may produce a lower ROAS.
  • Review Values and Goals Regularly
    • To get the most out of any paid digital marketing, you need to track what’s happening and be willing to adjust as needed. As your business evolves or the economic winds fluctuate, you need to confirm that your values are still accurate and that you are getting the most out of your Google Ads campaigns.

Are you using value-based bidding yet? The CloudControlMedia Platform (CCMP) has been doing this for years. Its AI core helps us align your goals with actions we take on your behalf to produce better down-funnel results—and not just on Google. CCMP works across multiple channels and even ties directly to your CRM. Learn more today.

How to Leverage AI Tools for Better PPC Campaigns

Although AI is in the news every day now, artificial intelligence isn’t at all new. Alan Turing put computing and AI theory to practice in the 1940s when cracking the code of the German Enigma machines during WWII. Even in its more modern form, AI has been around for decades. Google has been developing AI for more 20 years and continues to employ it across products and platforms.

If you run ads on Google, you already use AI. But are you leveraging it to its full capabilities? Instead of relying solely on the AI-based algorithms of the search engine, embrace all the powers of AI to increase pay-per-click leads and improve down-funnel results.

Use AI to Build Your PPC Buyer Personas

Buyer personas are critical to effective marketing. How can you speak to prospective customers if you don’t truly know who they are? With AI, you can ingest thousands of relevant data points to create the most updated reality of your audience. Once you have pulled demographic, psychographic, anecdotal, and sales data, you can use a persona generator or even a free natural language processing tool like ChatGPT to actually build your customer profiles.

Conduct PPC Keyword Research with AI

AI algorithms can automate much of your keyword research, analyzing search queries, user behavior, and content trends to identify patterns and extract valuable search intent insights. AI-powered tools can crawl websites, discover keywords, and provide recommendations, eliminating manual tasks and accelerating the research process.

From that knowledge base, AI can then generate keywords that align with your users’ needs and your business goals. And because you can pull data in real time, from search and industry trends, you can populate your campaigns with the most up-to-date terminology for your offerings—what your customers actually call what you do—and push your competitors’ ads down in search.

Improve Ad Copy for PPC Campaigns

AI-powered platforms can test and optimize your ad copy and design based on performance data. By continuously analyzing and testing different ad variations, AI algorithms can be taught to dynamically adjust headlines, images, and calls to action to maximize engagement, conversion, and end results.

Discover What Your PPC Competitors Do

AI-powered tools can help you find competitors and analyze their websites, content, and keyword rankings. Check out what they’re doing and affirm you’re on the right track or unearth gaps that might be costing you leads. By examining the keywords your competitors target, you might find new insights on potentially valuable keywords. Or you can use AI for sentiment analysis to determine what searchers think of those competitors—and you.

Find Out What PPC Campaigns Yield Down-Funnel Results

AI algorithms can assess the performance and effectiveness of campaigns and keywords by analyzing metrics such as search volume, competition, click-through rates (CTRs), conversion rates, and sales. With machine learning feedback loops, they can also help you improve your campaigns as they learn what works well and what does not. With down-funnel information at hand, you can hone the way you target your audience and personalize messaging. And by customizing your messaging based on individual user sets and where they may be in their decision-making process, AI can help to increase engagement and conversion rates.

Predict Future PPC Results

Because AI algorithms can explore large amounts of historical data, it can identify patterns, trends, and correlations to uncover valuable insights that can be used for prediction. Machine learning models can be trained to make predictions and then adapt and improve over time as they receive more data and feedback. Using regression analysis, AI can analyze the relationship between various input variables and campaign performance metrics, determine which variables are likely to influence campaign success and select them as predictors. These predictors may include factors like audience demographics, ad spend, click-through rates (CTRs), conversion rates, average position, and keyword relevance. Use AI to predict how well your PPC campaigns will perform and plan accordingly.

Are you using AI in your PPC campaigns? Even if you didn’t realize it, you are. Google does it, but as its algorithms do more and more work for you, it’s more important than ever to have a competitive edge. What’s yours? The CloudControlMedia Platform is an AI-Driven tool that takes the guesswork out of multi-media source campaigns to produce, predict, and optimize results. Request your free demo today.

How to Build Paid Media Campaigns to Find Qualified Applicants for Your School

By Sam Silverman, Senior Account Manager

Marketing for your school is a lot like recruiting for a job. You’re not just trying to get potential candidates through the door. You want a real-life employee that fits with your company mission and culture. Likewise, in higher education marketing, you don’t just want to drive “leads” and “application submits.” You are looking for qualified applicants who will be accepted to your programs and reflect the successful student body that makes up your college brand.

But how can you find and effectively spend marketing budget on just these types of prospective students and not waste spend on leads that won’t convert?

Start with Paid Media Campaign Parameters

The first thing to do is to create a set of parameters based on your minimum criteria for acceptance to your programs. This makes sure everyone is on the same page as to what defines a “quality candidate.”

Let us say you are looking to enroll candidates to an online MBA program. You will need to choose parameters based on your institution and its unique MBA program, but you’ll also want to consider a few general criteria, such as:

  • Age
  • Years of Work Experience
  • Required Degree (Minimum Bachelor’s Degree)
  • Excluded Degrees (Overqualified Ph.D.)
  • Grade Point Average
  • Previous School Quality
  • Essay Quality
  • Letter of Recommendation

These are all potential criteria from which to find your quality applicants. However, you’ll also want to consider where you need to be restrictive and where you can be a little bit more flexible. How much control you have over this will depend on which marketing channels you utilize.

Where to Be Restrictive with Paid Media Campaigns

Any minimum requirement is a place to be restrictive. From the parameters list above, that would include conditions like:

  • Age
  • Years of Work Experience
  • Required degree (e.g. bachelor’s degree before graduate degree).
  • Overqualified people (CEOs, applicants who already have the degree, etc.)

But how can you include these restrictions in your campaign targeting? It depends on the channel. Let’s look at how this plays out in Google Ads, Facebook, and LinkedIn.

What Paid Media Channels to Utilize with Your Campaigns

Google Ads: You can set parameters for Google Ads based on age…. theoretically. However, a common misconception is that there is full demographic data available for everyone on Google just like LinkedIn and Facebook. This is not necessarily the case. You can say that you don’t want to send ads to 15-24-year-olds, but Google does not know everyone’s age accurately. If you put in this constraint, you may cut off a significant portion of your potential audience. So, while we know you do not want to target a 15-year-old kid, if your option is to have some unqualified candidates in the mix so you don’t miss out on potentially qualified candidates, it is best to choose the former.

Parameters like Years of Work Experience, Required Degree, and Overqualifications—these are all not typically requirements you want to put in Google Ads. These are much better explained through ad copy, landing pages, or even during the application process.

LinkedIn & Facebook: Facebook and LinkedIn are social media advertising channels that are built upon demographic data. Contrary to Google’s keyword and search strategy, these channels use campaign structure that is built around targeting for demographically relevant users.

So, can you use the required degree parameters for LinkedIn and Facebook, right?

Yes and no. Again, the answer is technically yes, but with several caveats.

Facebook users are not always known to give full, up-to-date, accurate personal information on the site. For example, if users do not include their high school, then the Facebook algorithm assumes they don’t have a high school diploma. Depending on users’ publicly available information and privacy settings, accuracy can vary wildly.

On the other hand, LinkedIn users are much more heavily incentivized to have accurate, relevant personal and career information since the site functions as a place to build a professional network. Degrees on LinkedIn are usually relatively accurate. You may choose degree here as to restrict and qualify your audience. That said, sometimes a better way to target than by degree is with “years of work experience.” This allows you to make sure the person has been working for 2-12 years before applying to your graduate school.

So, even if these are great potential ways to qualify students, it’s still channel-dependent on how they can be effectively implemented.

Where Not to Be Restrictive with Paid Media Campaigns

If minimum restrictions are tricky on Paid Media channels, that means that other parameters are even more difficult to incorporate.

  • Application Quality
  • Grade Point Average
  • Letter of Recommendation Quality
  • …anything you have wiggle room on

These are not targeting parameters you can choose on any major marketing channel, but they are certainly considerations for your internal team and should be communicated throughout other parts of the funnel.

You can use landing page to stress the requirements of your program and preferred qualities of applicants. This helps students self-select before filling in the request for information form on the page. Based on their actions—or inaction—your marketing channels will machine learn to find more users like those who convert. So, in a way, even putting these requirements on the landing page is improving your paid marketing channels efforts and efficiencies.

Importance of Paid Media Strategy

At the end of the day, it’s not possible to only market to perfectly qualified candidates with your Paid Media team. However, you should always be striving toward bringing in as many “qualified leads” as possible.

The best thing to do is make both your school and your agency as aware as possible about the program requirements and attributes of your ideal candidate. From there, appropriate learnings and parameters can be put into individual marketing channels that will work together with the down funnel processes of Admissions, culminating in the best crop of students your program can have.

 

If you’d like to learn more about the paid media strategies that help schools find students who start at click and stay to graduation, contact the search marketing experts at Cloud Control Media today.

Google Broad Match Is Modified No More

Have you seen a dip in impressions in your search campaigns recently? Blame Google and its abandonment of broad match modifier.

The Paradigm Shift Away From Broad Match Modifier

Google’s recent changes will bring sweeping adjustments to many Google Ads accounts—changes that will require a full understanding of the new paradigm Google is using. You may have already experienced fewer impressions on keywords that have not been updated with these new rules in mind. Let’s dig into it.

After years of loosening the meanings of each match type, Google is finally retiring one of them. Broad match modifier is ending its run this year with Google currently saying the switch will occur in June. It is a change that makes sense considering the adjustments Google has made to match types in recent years.

Some Google Match Type Background

For years Google has been tweaking keyword match types in ways that keep paid media teams on their toes. From making exact match not so exact to their latest change: removing a match type all together. During that time, we have had access to four different keywords options:

  • Broad Match: A free for all that historically has been able to match with almost any remotely similar search
  • +Broad +Match +Modifier: Like broad match but the words with the “+” next to them need to be present in some form. “Running shoes” could trigger phrases like “shoes for running” or “best running shoes.”
  • “Phrase Match”: Matches searches with the phrase appearing in it. This usually takes into account order and words more than broad match modifier. “Running shoes” would not match “shoes for running” but would “best running shoes”
  • [Exact Match]: Loosened over the years but is still intended to find people searching exactly or as close as possible to the terms they type.

For a while now, phrase match was a stricter version of broad match modifier that resulted in adding more keyword variants.

Google Match Type Latest Update

With the new update, phrase match will retain its more focused search term matching rules but be able to match your phrase in more ways. This removes the instances where broad match modifier would jumble words around and potentially result in a less relevant search. If you say you want flights from Rochester to Boston, the new phrase match should not show you flights from Boston to Rochester while the current broad match modifier would without adding the search as a negative keyword. Because of this, the new phrase match will now trigger from most searches that broad match modifier used to but not all.

How Will Broad Match Elimination Affect Me?

“So, what about my current broad match modifier keywords?” I can hear you saying right now. Well they will continue to work but their function will change. Keywords using the broad match modifier will begin to work the same as the new phrase match. They will encompass a larger audience like they always have without being totally broad but will now respect the order you place the keywords in when relevant. The when relevant part being determined by Google. Starting in July you will no longer be able to make keywords using broad match modifier and will have to use phrase match when you want to balance between broad and exact match.

Conversations with Google indicate that it is best to start using all new phrase match keywords. Despite broad match modifier having its function changed to match the new phrase match, Google will favor keywords using phrase match modifier in auctions.

What Should I Do About My Keywords?

You can keep using your broad match modifier keywords if you want, but their function will change. These changes could result in changes to the performance of your keywords since they will not necessarily reach the same audiences.

The transition to the new phrase and broad match modifier began in February and is supposed to be completed by July. There is no specific notice as to when the rollout will affect your keywords. So, if your keywords have been acting funny, your transition may have begun. Now is the time to start thinking with the new phrase match. In some cases, this will make no difference to performance, but it is worth keeping an eye on.

One component that will not be changing, at least until Google decides otherwise, is how match types work on negative keywords. So those are safe. For now. Negative keywords are keywords you do not want to show for. You can exclude entire phrases or just certain words. For example, colleges may want to exclude the word free from showing alongside their degrees.

If you do not want to miss the small group of people that the new phrase match will miss when broad match modifier captured, Google recommends using broad match to catch a wide audience. The search giant is saying that broad match keywords will look for signals from your Ad account and landing pages to rein in broad match. Our own early testing on this has found broad match to be triggering with more relevant search terms, but still resulting in inefficiencies. It has worked best as a way to mine for further keywords to use with phrase or exact match.

 

Larry Harrington

Why Google Keywords Are So Expensive for Higher Education

If you use Google Ads to help searching students find your programs, you’ve probably discovered expensive Google keywords for higher education. And it seems those costs only move in one direction: up.

Unfortunately, if you want to find today’s students, you do need to be online. And while a great website and an active presence on social media are two ways to make an impact, paid search advertising allows you to get noticed by more students, more quickly. However, it comes at a cost.

How Much Do Higher Education Keywords Cost?

How much you will need to spend on keywords depends on your programs, majors, campaigns, geographic reach and more. If you’re advertising for an MBA program, expect to pay a lot. The term “MBA programs” can cost more than $45 per click; “business school,” more than $50 per click. But if you’re advertising for an advanced degree with a more liberal arts bent, the cost goes down. “Online MFA” might be less than $20 per click, and “PhD in English” can come in at a bargain rate of less than $5 per click. And all these mights, more thans and less thans are because the cost of the terms fluctuates. What’s true in June might not matter in September. What your school pays for higher ed keywords may not be as much as another university—or it could be more.

What Makes Higher Education Keywords So Expensive?

To some extent, the cost of keywords is dependent on the basic economics of supply and demand. The more widely in-demand the words are, the costlier they’ll be. It’s also a bit of you-get-what-you-pay-for. If you bid on words that no one ever types into a search bar, they’ll be pretty darn cheap. They’ll also be pretty ineffective.

There are, however, a range of other factors that can lower your cost-per-click. Chief among those are your school’s Google quality score. A good quality score is like a gold star from Google that gives you the perk of a higher ad rank at a lower cost-per-click. Among the factors that influence quality score are your ad performance, your bid history, and the length of time you’ve been using Google Ads.

The relevance of your landing page to your ad is also critical. Does the user find what s/he expects when they click on your ad? Your cost-per-click can also be influenced by your own bids. If you’re willing to pay more and you cap your bids on the higher side, you’ll likely be charged more.

How to Manage the Cost of Keywords

To save on those high-price keywords, build your quality score and bid conservatively to start. Make certain that you structure your accounts well, choose your keywords—and negative keywords—with care and pay attention. Cap your bids and consider turning off campaigns in down times, like holidays and weekends. Check your accounts daily and analyze the results. Then, test out new words, ads, copy, creative and landing pages. There are savings hiding all over Google, but you need to know where to look.

We do! If you want to know how to optimize spend in Google Ads, contact the experts at ClouldControlMedia today.

~Linda Emma

How Negative Keywords Can Get You Positive Results

All you need to do is combine the perfect keywords in your paid search campaigns with a great quality score and you’ll be rewarded with a number one rank and limitless clicks for your ads.

Right?

Ah, if only it were that simple.

If you want to beat your competitors and find the prospects that are most likely to turn into actual sales, you also need to include negative keywords in your Google Ads campaigns.

What Are Negative Keywords?

Negative Keywords help you filter out the searches you don’t need or want to pay for. Negative keywords help qualify your leads by eliminating searches that don’t make sense for you. They let Google and other search engines know that some queries aren’t relevant to your company or its products and services.

Examples of Negative Keywords

For example, while you may want to attract someone who types a query for product X, you definitely don’t want searchers looking for “free” product X. And if you’re advertising your products, and not your company, you’d probably want to include words like “career,” “employment,” “hiring.” You don’t want employees right now, you want sales.

Let’s say your company is actually a school. You teach truck drivers on big rigs. Ideally, a future student would use long tail keywords in their search like “truck driving schools in my state” and a match made in heaven—or Google—could begin. But if truck is your keyword and you neglect to add negative keywords like rental, custom, purchase, instead of finding students, you’ll find people looking to rent, customize and buy trucks. Same goes for the word “online” as you’re unlikely to teach a future big-rigger how to drive on a computer. Paying for the wrong keywords can be very expensive. After all, you’re paying for those precious clicks.

Save Money with Negative Keywords

Use negative keywords in your ad campaigns to qualify your leads and save you money. Filter out terms where you don’t want your ads to appear to ensure that the clicks you get—and pay for—are more likely to be those that really matter to you.

Negative keywords can also save you money by creating more relevant keyword groups that yield higher click-through-rates (CTR). That relevance is viewed favorably by Google and can increase your quality score. Your quality score is tabulated by search engine algorithms and considers multiple factors including CRT, ad text relevance, relevance of keywords to their ad group and the overall performance of your ad account. And the higher your quality score, the lower your overall costs.

If you’d like to learn more about running effective Google Ads campaigns that help turn prospects into sales, contact the experts at CloudControlMedia and we’ll show you how.

~Linda Emma

How the Google Quality Score is Like Your Credit Score and How to Improve It

Even at the most rudimentary level of personal finance 101, you understand that your credit score directly correlates with how much stuff costs you. In the head-to-head battle of a 400 against an 800 rating, the high number wins every time. And the prize is good ‘ol fashion money—in the form of purchase clout, credit opportunity, and lower interest rates. Your Google Quality Score can, likewise, harm or help your bottom-line finances. Here are a few ways your Quality Score can impact your Google Ads accounts and how comparing it to your credit score might help you make sense of it.

For the Google Ads Quality Score: It’s All About the Numbers

Of course it is. In your credit score, it’s from 300 to 800, representing bad, fair, good and excellent credit. For a Google Quality Score, it’s 1 to 10, and the numbers are aggregated from scores given for ad relevance, landing page experience, and anticipated clickthrough rate. In both cases, the closer you are to the top number, the better.

Your Google Ads History Matters

Just like your personal credit history needs to be built over time, your quality score can’t hit the highest mark overnight. Think back to your teenage self. It may have felt awesome to land that first department store credit card, so you may not have even noticed, but it was more a win for the store than for you. You likely got a tiny bit of credit at a stupid high interest rate. That’s because the store considered your lack of credit history as a risk. Same goes for Google. The search engine looks at your length of time on the platform. Longer is better. Well-performing campaigns that have stood the test of time count way more than high bids and low performance.

Great Google Ads Performance Can Trump Time

On the other hand, if you come into Google Ads and simply crush it, Google will notice. You’re bidding well, your ads make sense, and your click-through-rate is great. These metrics matter. It’s just like when you repeatedly pay your bills before the due date, keep how-much-you-owe far below how-much-you-own, and refuse to max out your credit limit.

Monitor Accounts and Fix Mistakes

A damaged credit score can be made well first and foremost by paying attention. Small errors, like your name being spelled incorrectly or credit listed as “closed by grantor” instead of “closed by lender” can hit your credit hard. That’s why it’s important to be vigilant. Same goes with Google Ads. Although the search engine gives you plenty of ways to set up accounts and put them on cruise control, that ship will crash into the rocks if you take your hand off the rudder. You need to be vigilant about your bids and the user experience. You should test and tweak, optimizing for results on a regular basis. You need to monitor how your ads and keywords perform—constantly—and adjust them when they head off course.

Beware of Cancelling Accounts

After missteps on the credit front, you may be hot for a reset, ready to cancel accounts and start from scratch. But canceling credit you don’t use can backfire. With Google Ads, it can also be a bad idea. Remember that notion of building a history? If you just cancel poor performing keywords and ad groups when things aren’t rosy, you won’t have an historical presence. That’s not to say there isn’t a time to cut ties with bad ideas; but instead of throwing them out in one fell swoop, take pause—both figuratively and literally—and try to optimize first. There will be plenty of time to dump those poor performing campaigns and keywords if need be.

But Does it Really Matter?

Ask the guy with a 775 credit score who puts down 5 percent for a half a million dollar home and snags a 3.5 percent interest rate if a good credit score matters. Over the course of his loan he’s going to save more than a hundred thousand dollars over someone forced to put down 20 percent at a 6 percent rate. For personal finances, a good credit score gives you access to more money, at lower interest rates. It can also mean a lower down payment on big purchases.

A good quality score in Google Ads can also save you money. Because it has a direct impact on cost-per-click, and because some keywords are outrageously expensive, you can burn through your budget in a matter of days with a significantly bad quality score. Unfortunately though, there is no magic formula that will tell you exactly how much a score of 8 will save you over a score of 2. Quality Score pundits note only that the higher the scores, the more savings there seems to be between incremental moves upward. That means moving from a 2 to a 3 may not give you a huge break on your first page bids, but moving from a 7 to 8, definitely could.

How to Improve your Google Ads Quality Score

According to Google, Quality Score is an aggregated estimate of the quality of your ads, keywords, and landing pages over time. The search engine maintains that every algorithmic update it makes is to benefit the user experience. That means your ads need to attract the users’ attention, induce them to click, and provide a good experience when they reach your landing page. And while that may seem a simplistic account of a complicated process, it speaks to common sense. Build out quality content with messaging that resonates. If it doesn’t, change it. Pay attention to users’ clicks. If they don’t, go back to those ads. What small changes could you make to get them to click? Sometimes it’s as simple as changing out the color on your call-to-action button. Or maybe the image in the ad doesn’t connect with your target demographic. Revise. As to your landing page, if users aren’t taking the next step you want, change the look and feel of the page. Think like the user. Be the user. Just like Google wants you to.

Easy peasy.

Or not so easy at all. That’s why you may need help from the experts at CloudControlMedia. Contact us today and we’ll explain how to improve your Quality Score and get results you can measure.

~Linda Emma

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